Our Serena Flats come in three stunning and versatile shades - perfect for your work wardrobe as well as your casual wear. Boasting a feminine design, these flats will add sophistication and comfort to any ensemble.
Colours:Grey Yellow Pink
AU Ladies 4 / AU Men 2 / EU 35
AU Ladies 5 / AU Men 3 / EU 36
AU Ladies 6 / AU Men 4 / EU 37
AU Ladies 7 / AU Men 5 / EU 38
AU Ladies 8 / AU Men 6 / EU 39
AU Ladies 9 / AU Men 7 / EU 40
It has taken me a while to find some flats that I like the look of. I didn't know the range of shoes Ugg actually made and was looking for boots (which I also bought) when I came across the Serena shoes. I love their classic, understated but quality look and that they are mainly leather. They are as equally comfortable with the quilting.
Also been blown away by the quality of the customer service from the delivery and packaging to the actual assistance from the customer service team. Very responsive and fast with their action / turnaround time.
I Love these shoes very smart looking with dresses or pants, well made and comfortable
I’m not sure why the beige coloured pair have been called yellow by UGG they are a lovely beige / skin tone colour the same as the photo above
Soft and supportive, like walking on soft clouds.
We use either Australia Post and another premium courier for all deliveries within Australia, New Zealand & China.
Delivery time is 1-6 business days from dispatch depending on where you are in Australia. Please also allow 1-2 business days for processing of your order. We endeavour to process our orders as quickly as possible. All deliveries are issued with a tracking number to track your parcel.
Please note that if the parcel is returned to sender due to the wrong address having been provided, you will need to pay a $10 restocking fee and if you want to cancel the order we will deduct a $10 restocking fee from your total refund. Once the returned to sender parcel is received we will send out a notification email to confirm the correct address, and we will keep your stock for two weeks only if we don't get a response from you.
If the cancel or exchange requests make after the dispatching,a $10 restocking fee will be charged as well.
NO RISK 30 DAY EXCHANGES, RETURN AND REFUNDS
If you want to return the footwear please contact us via email first (firstname.lastname@example.org) to get the return approved. You will then receive a confirmation email with your case number and instructions about how to return. We offer returns for 30 days.
-The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached.
- If you simply change your mind or change size, you need to pay for the return postage while we cover the second deliver if the exchange is needed.
- Please make sure you include a note in the return parcel with your order number, name, request and delivery address.